Ava
Customer service
Reviewing enquiriesBuild a digital workforce that understands your business, works across your systems, and brings you the decisions that need you.
For consultants, operations specialists
and internal builders.
Customer service
Reviewing enquiriesSales follow-up
Preparing follow-upResearch
Checking sourcesAn illustration of the Skyebase experience. Try the workboard tabs.
01 BUILT FOR BUILDERS
Turn the way your business works into a digital workforce. Start with one job you understand well. Give it a role, teach it your standards, and build from there.
Turn your process knowledge into agents and reusable skills for the organisations you support.
Your expertise, put to work.Translate procedures, business rules and exception handling into work that agents and people carry out together.
Your processes, in motion.Connect systems, experiment with useful roles, and develop dependable capability inside your organisation.
Your ideas, made operational.02 FROM AN IDEA TO REAL WORK
A clear lifecycle for turning business knowledge into capability you can trust.
Provide instructions, business knowledge and examples. Explain what good work looks like, where the result belongs, and when to ask for help.
Leo / Sales follow-up agent
A quote is due for follow-up.
Customer history and our follow-up policy.
Prepare a helpful, relevant follow-up.
Before offering a discount or changing terms.
Learn from the work. Feed it back into the next cycle.
03 WORK, CONNECTED
Some jobs need one agent. Others need a team. Design the triggers, skills, handoffs and approvals that turn individual capabilities into a connected process.
A quote is due
for follow-up.
Check the context
and your policy.
Draft the next
appropriate action.
Ask for approval
where it is needed.
Complete the action.
Save the outcome.
Build around your existing software through supported APIs, integrations and authorised browser interaction.
Define access and permitted actions. Give people a clear place to approve, resolve exceptions and set direction.
04 UNDER THE HOOD
Your workforce needs access to the work, context to understand it, and the capability to act. Three connected layers bring it together.
Operational records and state, in your existing systems or native Skyebase OPS.
Your terminology, relationships, knowledge, policies and definition of good.
Agents, skills and orchestration that move work forward with human oversight.
05 THE ROAD AHEAD
We’re starting with the builders. The capability we establish together becomes the foundation for what comes next.
Create custom agents, teach them your processes and put their skills to work.
Find agents by industry or specialisation. Adapt them to your business and grow your workforce.
Domain experts build and sell specialist agents. Businesses put that expertise to work.
YOUR DIGITAL WORKFORCE STARTS HERE
Bring a process you understand, a recurring job you want handled, or a capability your organisation needs.
Let’s talk about your first agent info@skyebase.com