Keeps track of jobs
From new requests to completed work, Ollie helps you keep track of where each job stands and what needs to happen next.
MEET OLLIE — YOUR AI OPERATIONS AGENT
Less chaos.
More progress.
You run your business. Ollie keeps the work moving.
Jobs. Tasks. Done.
Meet your new Operations Agent. Teach Ollie how your business works, who does what and how things get done.
Then let him help coordinate the daily work, follow up on outstanding tasks and make sure important things don't fall through the cracks.
Your AI Operations Agent. Ready to get things moving.
Your AI Operations AgentKeeping work moving.
ONE LESS THING ON YOUR TO-DO LIST
You have a business to run.
Ollie has work to coordinate.
A customer places an order.
Someone needs to prepare it. Someone else needs to deliver it. There are deadlines, instructions and a handful of little things that need to happen along the way.
Sounds simple enough.
Until three more orders arrive, someone calls in sick, a supplier is late and nobody remembers who's supposed to do what.
Suddenly you're spending half your day chasing updates.
"Has that job been started?"
"Did someone call the customer?"
"Who's looking after that order?"
"Why hasn't this been finished?"
Ollie helps take that coordination work off your hands.
He keeps track of jobs, helps organise tasks, follows up on progress and brings problems to your attention.
So you can spend less time chasing work and more time running your business.
THINGS MOVING. ALWAYS.
Everyone knows what to do.
Ollie helps make sure it gets done.
Imagine starting your day knowing exactly what's happening across your business.
Which jobs are underway.
Which tasks have been completed.
What's waiting on someone else.
And what needs your attention.
No more piecing together updates from emails, messages and conversations.
No more wondering whether someone remembered to follow up.
Ollie helps keep the moving parts organised.
When work progresses, he tracks it.
When something is waiting, he keeps an eye on it.
When a deadline approaches, he helps bring it to the right person's attention.
And when things aren't going according to plan, he lets you know.
That's the job you're handing to Ollie: keeping everyday work moving from start to finish.
YOUR OPERATIONS, TAKEN CARE OF
One organised agent.
A whole lot of moving parts.
Organises tasks
Every job has things that need doing.
Ollie helps break work into manageable tasks, organise responsibilities and keep everyone clear on what comes next.
Coordinates your workflows
Teach Ollie the steps involved in your business processes.
He helps coordinate the right activities at the right stages, following the workflows you've established.
Follows up on outstanding work
Waiting for someone to complete a task?
Ollie helps track what's outstanding and follow up through supported communication channels.
Keeps an eye on deadlines
Important dates shouldn't come as a surprise.
Ollie helps monitor upcoming deadlines, identify overdue work and bring delays to your attention.
Spots problems early
A task is overdue. A job is stuck. Something important hasn't happened.
Ollie helps identify these exceptions so they can be addressed before they become bigger problems.
Keeps everyone informed
Less chasing. Fewer unnecessary interruptions.
Ollie helps provide relevant progress updates so people know what's happening without constantly asking.
Knows when to involve you
Not every problem needs the boss.
But some decisions do.
Teach Ollie what he can coordinate independently and when he needs your approval or direction.
A DAY WITH OLLIE
Good morning.
The work is already moving.
Imagine running a busy service business.
Your team has eight jobs scheduled for the day.
Instead of spending your morning checking who is doing what, you ask Ollie.
YOU: Morning Ollie. How are we looking today?
OLLIE: Good morning! Eight jobs are scheduled today. Five are underway, two are waiting to start and one needs your attention.
YOU: What's happening with that one?
OLLIE: We're waiting on a supplier confirmation. The job is scheduled for this afternoon, so I've flagged it as at risk of delay.
YOU: Can you follow up with the supplier?
OLLIE: Absolutely. I'll follow the approved supplier follow-up process and let you know when there's an update.
Later, Ollie reports back.
OLLIE: The supplier has confirmed tomorrow's delivery. Today's job will need to be rescheduled. Would you like me to prepare the changes for your approval?
You haven't spent the day chasing everyone.
You've spent it making the decisions that matter.
That's what good operations coordination should feel like.
Illustrative scenario. Available actions depend on connected systems, configured workflows and permissions.
TEACH OLLIE HOW YOUR BUSINESS WORKS
Your processes.
Your way of doing things.
Every business operates differently.
A plumbing company doesn't work like a medical clinic.
A building company doesn't work like a retailer.
And a restaurant doesn't work like an accounting firm.
Ollie isn't here to tell you how your business should operate.
He's here to learn how you operate and help make it run more smoothly.
Teach him the types of jobs you handle.
Show him the stages each job goes through.
Explain who's responsible for different activities.
Set the deadlines, rules and approval points that matter.
Tell him what to do when something goes wrong.
The better Ollie understands your operations, the more useful he becomes.
HIRE. TRAIN. DEPLOY.
Three steps to a more organised business.
1. Introduce Ollie to your business.
Tell Ollie about the work your business does.
What kinds of jobs do you handle? Who performs them? What needs to happen between receiving a request and completing the work?
Share your processes, checklists, instructions and other useful business information.
Ollie starts building an understanding of your daily operations.
2. Show Ollie how work gets done.
Walk him through a typical job.
Teach him the stages, tasks and responsibilities involved.
Explain your deadlines, approval requirements and what should happen when a task is delayed.
Test him with realistic scenarios.
Correct his understanding until you're confident he knows how you want things handled.
3. Put Ollie to work.
Connect Ollie to your supported operational workflows.
Let him help track jobs, coordinate tasks and monitor progress.
Review what he's doing, refine his responsibilities and gradually delegate more of the routine coordination work.
You set the process. Ollie helps keep it moving.
FROM REQUEST TO COMPLETION
Every job has a journey.
Ollie helps it along.
Most businesses already have processes.
They just don't always have someone making sure those processes are followed.
Take a typical customer job:
1. New request
A customer asks for work to be done.
Ollie helps record the request and identify what needs to happen next.
2. Planning
The work needs to be scheduled, prepared and assigned.
Ollie helps organise the required activities.
3. In progress
The team begins working.
Ollie helps track the job's progress and any outstanding tasks.
4. Waiting
A supplier, approval or another task is holding things up.
Ollie helps keep track of the dependency and identify when follow-up is required.
5. Completion
The work is finished.
Ollie helps verify the required steps have been completed and move the job through its approved completion process.
6. Next steps
Perhaps the customer needs an update. Perhaps an invoice needs to be raised.
Ollie helps coordinate the appropriate handover.
One job. Multiple steps. Different people.
Ollie helps keep it all connected.
GOOD OPERATIONS DON'T HAPPEN BY ACCIDENT
Less firefighting.
More getting things done.
There's a big difference between being busy and making progress.
A business can be full of activity while important work sits unfinished.
Tasks get started but not completed.
People are waiting for information.
Deadlines pass unnoticed.
Everyone is working hard, but nobody has the complete picture.
Ollie helps bring some order to the chaos.
He makes outstanding work more visible.
Helps ensure responsibilities are clear.
And keeps attention on the next action needed to move a job forward.
Because good operations aren't about doing more things.
They're about getting the right things done, in the right order, by the right people.
PART OF YOUR DIGITAL WORKFORCE
Ollie keeps the work moving.
The others play their part.
Ollie is one of Skyebase's growing team of specialist AI agents.
Each agent has a particular job.
And together, they can help a business operate more effectively.
Maksie — Marketing
Attracts attention and helps bring customers to your business.
Simon — Sales
Qualifies opportunities and helps convert enquiries into customers.
Cassie — Customer Service
Answers questions and looks after your customers throughout their journey.
Ollie — Operations
Helps coordinate the work required to deliver what your business has promised.
Finn — Finance
Helps manage invoices, payments and financial administration.
Penny — People
Helps coordinate information and administrative processes relating to your employees.
Flex — Business Management
Helps oversee the digital workforce, monitor progress and keep business priorities aligned.
Ollie doesn't have to do everyone's job.
He helps make sure the operational work progresses and reaches the right people or agents when required.
One digital workforce. Working together for your business.
Cross-agent coordination depends on the agents and workflows connected to your Skyebase workspace.
YOU'RE STILL IN CONTROL
Ollie coordinates.
You call the shots.
Handing work to an AI agent doesn't mean giving up control of your business.
You decide what Ollie is responsible for.
You teach him how your processes work.
You establish who can perform particular actions.
And you determine which decisions require your approval.
Ollie follows the workflows and permissions you've configured.
If a situation falls outside his authority, he can bring it to you rather than guessing what to do.
You can review the work, adjust the processes and change his responsibilities as your business evolves.
It's your business. Ollie is there to help you run it.
START SMALL. GET ORGANISED.
One process today.
A smoother business tomorrow.
You don't have to hand Ollie your entire operation on day one.
Start with something simple.
Perhaps you want him to track customer jobs.
Or follow up on outstanding tasks.
Or help coordinate your team's daily work.
Teach him one process.
Get comfortable with how he handles it.
Then introduce another.
Over time, Ollie can learn more about the work involved in running your business.
More processes.
More responsibilities.
More opportunities to free up your time.
Start with one clear job. Grow from there.
YOUR OPERATIONS AGENT PLAN
Meet Ollie.
Your new Operations Agent.
Give your business a dependable digital employee to help coordinate jobs, track tasks and keep operational work moving.
Ollie's proposed capabilities include:
- Personalised onboarding to learn your business processes.
- Training using your procedures, checklists and instructions.
- Job and task tracking.
- Workflow and stage coordination.
- Responsibility and task assignment support.
- Deadline monitoring and overdue-work identification.
- Follow-ups through supported channels.
- Progress updates and activity summaries.
- Exception handling and escalation.
- Saved records of operational activity.
- Opportunities to expand Ollie's responsibilities as your business grows.
Pricing and included capabilities will be confirmed when Ollie's plan is launched.
A FEW THINGS YOU MIGHT BE WONDERING
Your questions, answered.
What exactly does Ollie do?
Ollie is your AI Operations Agent.
He helps coordinate the day-to-day work involved in running your business.
That includes tracking jobs, organising tasks, following up on progress and identifying work that needs attention.
Is Ollie a project management tool?
Not quite.
A project management tool generally gives you a place to organise and track work.
Ollie is designed to go a step further by helping actively coordinate that work.
He can assist with monitoring progress, identifying next actions and carrying out approved coordination tasks through connected systems.
Can Ollie assign jobs to my employees?
Job assignment is part of Ollie's intended role.
Depending on your configured workflows and permissions, Ollie can help identify the appropriate person and coordinate assignments through supported systems.
You remain in control of the assignment rules and approval requirements.
Does Ollie work with my existing business software?
Our vision is for Ollie to work with the operational systems your business uses.
Specific integrations depend on the systems Skyebase supports and the connections configured for your business.
Can Ollie remind people about unfinished tasks?
Yes, task follow-up is one of Ollie's intended capabilities.
The available reminder channels, schedules and automated actions will depend on your connected systems and configuration.
Can Ollie make decisions on his own?
Ollie can work within the processes and permissions you establish.
Routine activities can be delegated where supported, while important decisions or exceptions can require your approval.
How does Ollie learn our business processes?
You teach him.
Describe the types of jobs your business handles, show him the stages involved and explain the rules your team follows.
You can also share documents, checklists and procedures.
Will Ollie replace my operations manager?
Not necessarily.
Ollie can support existing managers by helping with repetitive coordination and administrative work.
For smaller businesses without a dedicated operations coordinator, he can provide valuable assistance in keeping work organised.
Human leadership and accountability remain important.
Can Ollie work with Flex?
That's an important part of the Skyebase vision.
Ollie focuses on coordinating operational work.
Flex focuses on helping manage the broader digital workforce.
With the appropriate connections, Flex can request updates from Ollie, identify operational concerns and help bring important matters to the business owner's attention.
Do I need technical skills to use Ollie?
No.
The goal is to let you teach Ollie about your business in everyday language.
You explain how things work, establish the rules and review his performance.
Skyebase handles the technology behind your digital employee.